Last updated: 13 August 2026
This page explains how The Growth Clinic handles personal information, the terms that apply when using this website, and important limitations relating to the information and services described on it.
Privacy
How The Growth Clinic collects, uses and protects business contact information.
Who we are
The Growth Clinic provides growth consultancy services to independent healthcare clinics and related businesses.
For data-protection purposes, The Growth Clinic is operated by:
Charlie Beaton trading as The Growth Clinic
Email: info@thegrowthclinicadvisory.com
Business/contact address: [BUSINESS ADDRESS]
If this legal or trading structure changes, this notice will be updated accordingly.
Information we collect
We may collect information when you contact The Growth Clinic, request a Clinic Growth Conversation, enquire about our services or become a client.
• Your name
• Job title
• Clinic or business name
• Business email address
• Telephone number
• Website address
• Information about your organisation
• Information included in correspondence with us
• Information required to provide agreed consultancy services
For business development purposes, we may also use professional contact information obtained from publicly available sources such as clinic websites, company websites and professional directories.
Please do not submit patient names, medical records, diagnoses, appointment details or other identifiable health information through this website or its general enquiry forms.
How we use information
We may use personal information to:
• Respond to enquiries
• Arrange Clinic Growth Conversations
• Understand whether our services may be suitable
• Prepare proposals and agreements
• Provide consultancy services
• Issue invoices and maintain financial records
• Manage our relationship with clients and prospective clients
• Maintain appropriate business and compliance records
• Undertake proportionate business-to-business outreach
Depending on the circumstances, our lawful basis for processing may include legitimate interests, taking steps before entering into a contract, performance of a contract or compliance with a legal obligation.
Where we use personal information for direct marketing, you may object at any time. The Growth Clinic will maintain appropriate suppression records so that requests not to receive further marketing can be respected.
Where information comes from
• Provided directly by you
• Provided by your organisation
• Generated through our business relationship
• Obtained from publicly available professional or business sources
Sharing information
We may use reputable service providers to support normal business operations, including website hosting, email, document storage, scheduling, accounting and payment administration.
Information will only be shared where reasonably necessary for these purposes or where required by law.
The Growth Clinic does not sell personal information.
International processing
Some technology providers may process or store information outside the United Kingdom.
Where this occurs, we will take reasonable steps to use appropriate providers and safeguards in accordance with applicable UK data-protection requirements.
How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet relevant business, tax, legal, insurance and regulatory obligations.
Minimal information may be retained where necessary to ensure that a request not to receive future direct marketing continues to be respected.
Your rights
Depending on the circumstances, you may have rights relating to your personal information, including rights to:
• Access information held about you
• Request inaccurate information is corrected
• Request deletion in certain circumstances
• Restrict certain processing
• Object to certain processing
• Object at any time to the use of your personal information for direct marketing
To exercise a data-protection right, contact:
info@thegrowthclinicadvisory.com
You also have the right to raise a concern with the UK Information Commissioner’s Office.
Cookies and website technologies
This website may use technologies that are necessary for its operation.
If The Growth Clinic uses analytics, advertising technologies or other non-essential cookies or similar technologies that require consent, visitors will be provided with appropriate information and controls before those technologies are used.
Website
This website is operated by The Growth Clinic.
By using the website, you agree to use it lawfully and not attempt to interfere with its operation, security or availability.
Information on this website
The information provided on this website is intended to explain The Growth Clinic’s consultancy services and general approach.
Website content is provided for general business information only.
It does not constitute:
• Medical or clinical advice
• Legal advice
• Accounting or tax advice
• Other regulated professional advice
Viewing this website, completing an enquiry form or having an introductory conversation does not by itself create a consultant-client relationship.
A consultancy engagement begins only when the relevant scope and commercial terms have been separately agreed.
Accuracy
The Growth Clinic takes reasonable care when preparing website content but does not guarantee that all information will always be complete, current or error-free.
Healthcare markets, online platforms, search visibility, competitor activity and business conditions may change over time.
No guaranteed results
The Growth Clinic does not guarantee:
• Patient numbers
• Enquiries
• Bookings
• Search rankings
• Website traffic
• Revenue
• Profitability
• Return on investment
Recommendations are intended to support better-informed business decisions and depend on the information available at the relevant time.
Intellectual property
Unless otherwise stated, original website content, frameworks, written material, reports and other materials created by The Growth Clinic are owned by or licensed to The Growth Clinic.
They may not be reproduced, distributed or commercially reused without prior permission, except where permitted by law.
Third-party websites
This website may contain links to third-party websites or services.
These are provided for convenience or reference. The Growth Clinic does not control and is not responsible for third-party content, availability, security or privacy practices.
Liability
Nothing on this website excludes or limits liability where doing so would be unlawful.
To the extent permitted by law, The Growth Clinic is not responsible for loss arising solely from reliance on general information published on this website without an agreed consultancy engagement and appropriate consideration of the relevant circumstances.
Governing law
These Website Terms are governed by the laws of England and Wales, subject to any mandatory rights or jurisdiction that may apply.
Important information
The Growth Clinic provides commercial, strategic and operational consultancy to healthcare businesses.
Although The Growth Clinic is founded by an experienced MSK physiotherapist, consultancy services provided by The Growth Clinic are not a substitute for medical assessment, diagnosis or treatment.
Information on this website is intended primarily for clinic owners, directors, practice managers and other healthcare-business professionals.
Consultancy findings
The Growth Clinic may review areas including:
• Clinic positioning
• Google and local visibility
• Website and service-page journeys
• Booking processes
• Enquiries and reception processes
• Reviews and reputation
• Competitor positioning
• Measurement and attribution
• Clinic capacity
• Growth readiness
Any findings or recommendations are based on the information and evidence available at the relevant time.
Publicly observable facts, clinic-supplied information, estimates, working hypotheses and genuine unknowns may be treated differently when reaching conclusions.
No commercial guarantee
No recommendation or service guarantees an increase in:
• Patients
• Enquiries
• Bookings
• Revenue
• Website traffic
• Search visibility
• Other commercial results
Individual clinic performance depends on numerous factors outside The Growth Clinic’s control.
Clinic responsibilities
Clinics remain responsible for:
• Clinical services and clinical decisions
• Patient safety
• Professional and regulatory obligations
• Lawful advertising and claims
• Data protection
• Capacity and staffing
• Approval of public-facing material
• Decisions made following consultancy recommendations
Do not submit identifiable patient information, medical records, appointment details, diagnoses or other sensitive health information through The Growth Clinic’s website or ordinary enquiry forms.
The Growth Clinic
Charlie Beaton
Email: info@thegrowthclinicadvisory.com
Book a Growth Conversation